Privacy Policy

Last Updated: December 2025

LifeinTales ("we", "our", "us") operates the website www.lifeintales.com ("Website"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

Name, email address, phone number, and billing details when you create an account or place an order
Child-specific details provided for story personalization (name, age, character preferences, interests, etc.)
Shipping and delivery addresses
Payment information (processed securely through our payment partners)

1.2 Photographs and Media Uploads

Photographs of children uploaded by users for the purpose of generating personalized storybooks

By uploading photographs, you confirm that:

You are an authorized parent, guardian, or relative of the child in the photograph
You have full rights, ownership, and permission to upload and use the photographs
The photographs do not violate any third-party rights or applicable laws

1.3 Automatically Collected Data

Device information (device type, operating system, browser type and version)
IP address and approximate geographic location
Usage analytics such as pages visited, time spent, and interaction patterns
Cookies and similar tracking technologies (see our Cookie Policy for details)
Referral source and navigation paths

1.4 Communication Data

Correspondence and communications with our customer support team
Feedback, reviews, and testimonials you provide
Survey responses and marketing preferences

2. How We Use Your Information

Your information is used to:

Generate AI-powered personalized storybooks based on your specifications
Process, fulfill, and deliver your orders
Provide customer support and respond to your inquiries
Send order confirmations, shipping updates, and transactional communications
Improve our services, website functionality, and user experience
Conduct analytics and research to enhance our products
Prevent fraud, ensure security, and comply with legal obligations
Send marketing communications (with your consent, where required by law)

Marketing Use of AI-Generated Content:

LifeinTales may use AI-generated storybooks (excluding user-uploaded photographs) for marketing, promotional materials, and distribution purposes. We will not use your uploaded photographs for marketing without obtaining explicit written consent from you.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing

We process your personal information based on:

Contract Performance: To fulfill our contractual obligations when you place an order
Consent: When you provide explicit consent for specific processing activities
Legitimate Interests: To improve our services, prevent fraud, and ensure security
Legal Obligations: To comply with applicable laws and regulations

4. Sharing and Disclosure

We may share your information only with:

Service Providers:

AI technology partners required to generate personalized storybooks
Cloud storage providers for secure data storage
Payment gateways and processors for order processing
Logistics and shipping partners for product delivery
Customer support and communication platforms
Analytics and marketing service providers

Legal Requirements:

We may disclose your information if required by law, court order, or government authority, or to protect our rights, property, or safety, or that of our users.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

All third-party service providers are required to comply with applicable privacy and data protection requirements and are contractually bound to protect your information.

5. Data Security

We implement industry-standard security measures to safeguard your information, including:

Encryption of data in transit and at rest
Secure server infrastructure and access controls
Regular security audits and vulnerability assessments
Employee training on data protection and privacy
Secure payment processing through PCI-DSS compliant providers

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain the highest standards of data protection.

6. Children's Privacy

Our services are designed for use by adults (18 years or older) who are authorized parents, guardians, or relatives of children. We do not knowingly collect personal information directly from children under 18.

All content and information about children is provided voluntarily by authorized adults for the sole purpose of creating personalized storybooks.

If you believe we have inadvertently collected information from a child without proper authorization, please contact us immediately at retaingrowtech@gmail.com, and we will take prompt action to delete such information.

7. Retention of Data

We retain your personal information for as long as necessary to:

Fulfill orders and provide customer support
Maintain your account and order history
Improve our services and develop new features
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting our support team (subject to legal retention requirements).

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to certain types of processing, including marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at retaingrowtech@gmail.com. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with applicable data protection laws.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about the cookies we use and your choices, please refer to our Cookie Policy.

11. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our Website with a new "Last Updated" date
Sending an email notification to registered users (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

LifeinTales

Email: retaingrowtech@gmail.com

Website: www.lifeintales.com

Thank you for trusting LifeinTales with your family's precious memories. We are committed to protecting your privacy and creating magical, personalized story experiences for your children.